Zhejiang Shanggui Pump Industry Co., Ltd. adheres to the principle of quality first and customer first, and wholeheartedly provides customers with high-quality products, strong quality assurance, and perfect sales and service system. In order to ensure that users rest assured to use the company's products, the following rules are formulated as the company's after-sales service commitment:

1. The products produced by our company adopt advanced technology at home and abroad, and the essence of the production industry, and have passed more than five strict quality checks and more than 5000 hours of sampling tests at any time, and strictly follow the ISO9001-2008, ISO14001-2004, GB/T10886-2002 standards to produce and manage all kinds of products. All products meet strict enterprise standards and national standards of the Ministry of Chemical Industry.

2. the company established by the marketing department, technical department and user service department, to participate in the pre-sale, sale, after-sales service system.

Pre-sales service: According to different customer needs, truly reflect the principles of economy, practicality, safety, and durability, introduce the performance characteristics of the products used to users as detailed and popular as possible, and choose the appropriate varieties, specifications, and models.

In-sale service: the company delivers goods in strict accordance with the relevant provisions of the contract terms and conditions, and delivers them at the time and place required by the demand party.

After-sales service: regardless of the size of the customer, the establishment of a full set of information for each user database. The implementation of regular telephone return visits and home visits combined with after-sales service. All the company's products are the implementation of quality three guarantees, shelf life of one year, except for wearing parts. During the warranty period, the product is damaged or not working properly due to quality problems, and is responsible for free repair or replacement. If the damage or abnormal work is caused by improper use of the user or outside the warranty period, the company provides life-long maintenance services for the products, only charges for materials, and supplies spare parts for a long time.

3. users in the process of using the company's products, such as problems or information, please timely put forward valuable opinions, so that we can deal with, improve and improve in a timely manner. From beginning to end, our service will accompany you with 7 × 24, so that you have no worries about the consequences. No matter what problems you have, please feel free to contact us, we are always waiting to serve you.